Step 1Get the proper level of Six Sigma expertise at the executive level of the company.Step 3Measure the data - quantify the number of defects per unit. The consultants need to observe and gather data about the companies operations, and show the executives how to interpret the data. Is there anything they would like to see you improve on that would make their experience more favorable? You’re looking to increase overall quality. The ones in the trenches are the most knowledgeable about the day-to-day operations, and the day to day’s are where most costs are spent.
This applies not only to manufacturing, but to services as well. Not only do they need to understand the thinking behind six sigma, but they also need to buy into the benefits.
Either the hired consultants or an internal team of Six Sigma Black Belts should supervise the data collection. Services are more vague. It’s easier to measure defects on an assembly line.Again, as stated in Step 2, staff buy-in is extremely important. But without proper data and measurement, you will never know if the changes are working or not.If you’re truely interested in the Principles of Six Sigma, take a look at all the news, articles, and education provided at Six Sigma Principles.
The staff will not willingly take the extra steps (which often require harder, more detailed work) if they are not being rewarded.Step 4Now you must analyze all of the data that has been collected so far and identify the difference between perfection and your current operating efficiency level.
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